Privacy Policy

Who we are

Rekaofela Deep Cleaning (Pty) Ltd is a professional cleaning and pest control company registered in South Africa and based in Kagiso, Gauteng. We operate this website at rekaofeladeepcleaning.co.za.

We are committed to handling any personal information you share with us responsibly and in line with applicable South African law, including the Protection of Personal Information Act (POPIA).

Information we collect

Most of the information we hold is information you choose to give us, when you submit a quote request or enquiry through our website contact form. We also collect limited, anonymised usage statistics automatically through Google Analytics, described under Analytics and cookies below.

The information you may provide includes:

• Your full name
• Your telephone number
• Your email address
• Your suburb or area
• The service you are enquiring about
• Any additional details you include in your message

How we use your information

Information you submit through this website is used solely to respond to your enquiry and prepare or discuss a quotation for the service you have requested.

We will not:

• Sell your personal information to any third party
• Use your information for unsolicited marketing without your consent
• Share your information with parties not involved in fulfilling your service request
• Use your information for any purpose unrelated to your original enquiry

Service providers

This website uses third-party providers to handle hosting and form submissions. These providers receive the information you submit through the contact form in order to deliver it to us.

Current providers include:

• Netlify, website hosting and form processing
• Google, website analytics (Google Analytics 4)

These providers are used for operational purposes only. They are not authorised to use your information for their own purposes beyond what is necessary to deliver the service.

Analytics & cookies

This website uses Google Analytics 4, a measurement service provided by Google, to understand how visitors find and use the site. It sets cookies in your browser and collects information such as the pages you view, how long you spend on them, your approximate location (city or region level, derived from a truncated IP address), and the type of device and browser you are using.

We use this only in aggregate, to see which services people are looking for and to improve the website. We do not use it to identify you personally, and we do not run advertising, remarketing or profiling through it.

This website does not use advertising cookies or any other third-party tracking tools.

Data retention

Personal information submitted through this website will only be retained for as long as is reasonably necessary to respond to your enquiry or as required by applicable law.

Once your enquiry has been resolved or you have indicated you no longer wish to be contacted, we will not retain your information beyond any legal obligation to do so.

Your rights

Under the Protection of Personal Information Act (POPIA) and other applicable South African law, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us directly using the details below.

Contact us

If you have any questions about this privacy policy, how your information is handled, or wish to exercise your rights, please get in touch.